Frequently asked questions
Can I get a print estimate?
To get a print estimate or quote, click on our "Print Order" page and enter information in the required fields. An estimated cost (excluding shipping) will be generated once all required fields are entered. A file upload is NOT necessary to review costs.
What is your turnaround time?
At this stage, we typically have most orders completed and shipped/ ready for pickup within 3 business days. Large or complicated orders may take longer - we will let you know via email of any delays. Urgent order? No worries! Get in touch via email, as we can offer priority service for an additional fee.
What paper option should I choose? Why should I consider thicker paper?
For single-sided prints, we recommend the standard 80 gsm paper. We use premium quality copy paper, and as it is included as standard with your order it is a great, economical option.
For double-sided prints, we recommend 100 gsm paper or higher as it is thicker and allows the printing to not show through to the other side.
Cardstock is an eco-friendly, durable alternative to lamination, and is great for flash cards, posters, or other papers that will be kept and reused.
Can I get a colour printed cover even if I order black & white printing?
Absolutely! All our black and white print orders come standard with a colour cover at no additional cost.
Long-edge vs short-edge binding - I'm so confused! Which should I choose, and what is the difference?
Totally get this can be confusing! A standard A4 piece of paper has a long side and a short side. When we refer to binding on the long edge, we mean binding along the long side of the paper. When we refer to binding on the short edge, we mean binding along the short side of the paper.
Most curriculum and cookbooks are printed portrait/vertical, and we would recommend binding on the long edge if you want it to open and lay flat like a notebook.
Some curriculum is printed landscape/horizontal, and we would recommend binding on the short edge if you want it to open and lay flat like a notebook.
Often, left hand writers have issues with binding on the left side of their notebooks. In these cases, you may want to bind on the "top" of your document.
If you'd like to chat through which option may work best for you/ your situation, feel free to reach out hello@thehomeschoolprintco.com.au - always happy to help!
How much does shipping cost?
We ship orders Australia-wide using Australia Post - with orders less than $150 charged at a flat $15 rate (1 kg parcel) and over $150 a flat $19 (3 kg parcel). We also offer local pick up from our studio in Chandler QLD 4155 - address provided after order is submitted.
Do you ship internationally?
No, sorry! We only ship within Australia.
Do you offer discounts?
Yes! We love partnering with other homeschool businesses to offer partner discounts. Want to offer a discount for your customers? Get in touch via email.
You can also subscribe to our monthly email newsletter to receive updates on exclusive sales, promos, and new print partnerships.
What file format/s can I upload?
We love PDFs! Please ensure files are uploaded in print-ready format. If you need to combine multiple files to bind together, use a tool such as ilovepdf.com
If you would like multiple files printed and bound separately, upload each file separately and add each to the cart.
If you have a different file format you would like to use, please reach out to hello@thehomeschoolprintco.com.au
What is your refund policy?
Due to the nature of our products, all sales are final. If your order arrives printed incorrectly or you were sent the wrong item, please contact us within 10 calendar days of receiving your order, so we can review the claim and make amends as necessary. For all claims, please provide us with your order number. If you received an incorrect or imperfect item, please provide pictures of the damaged product, including the packaging.
Uh oh, something is wrong with my order!
Uh oh! Please send us a photo of the order that was received to hello@thehomeschoolprintco.com.au within 10 calendar days of receipt. If the defect was a fault of The Homeschool Print Co (i.e., not an upload error/ mistake due to the file not being in print-ready format), we will replace part/ all of your order at no cost to you.
Unfortunately, replacements requested more than 10 calendar days after delivery will not be eligible for replacement.